SocialConnect

Privacy Policy

Your privacy is important to us.

SocialConnect Privacy Policy

Effective Date: [Insert date]

Welcome to SocialConnect, a backend service that enables users to connect and automate interactions with third-party social platforms such as Facebook, Instagram, WhatsApp, TikTok, LinkedIn, Pinterest, and others. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services.

1. Information We Collect

We may collect and process the following types of information:

  • Account Information: Email, username, API keys, access tokens.
  • Connected Accounts Data: Public page metadata, media, comments, analytics (as allowed by each platform’s API and user consent).
  • Usage Data: Logs of API usage, IP address, timestamps, browser user-agent.
  • Technical Information: Device data, request headers, HTTP referrer.

We never collect passwords for third-party platforms. All authentications use OAuth 2.0 or official API tokens.

2. How We Use Your Information

We use your data to:

  • Provide and maintain the SocialConnect API service
  • Authenticate your access to external platforms
  • Execute and automate actions on your behalf (posting, reading data, fetching analytics)
  • Monitor and improve service performance
  • Enforce rate limits and security checks

3. Third-Party Platform Integration

SocialConnect relies on integrations with the following platforms:

Meta (Facebook, Instagram, WhatsApp)

We access data via the Meta Graph API, under user-granted scopes. Meta may process data according to its Privacy Policy.

TikTok

We use the TikTok for Developers API to retrieve content and post on your behalf. TikTok’s use of your data is governed by its Privacy Policy.

LinkedIn

We connect via the LinkedIn Marketing API to manage pages and analytics. LinkedIn’s policy applies: LinkedIn Privacy Policy

Pinterest

Interactions use the Pinterest API, subject to Pinterest’s Privacy Policy.

We do not share your data with these platforms beyond what is required to execute the API calls you authorize.

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Consent (when connecting your accounts)
  • Contractual necessity (to provide the service you requested)
  • Legitimate interest (improving the platform, fraud detection)

You may revoke access or delete your data at any time.

5. User Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal data
  • Revoke consent at any time
  • Request data portability
  • File a complaint with a data protection authority

To exercise these rights, contact us at support@social-connect.co.

6. Data Retention

  • OAuth tokens and metadata are stored only as long as your account is active.
  • Logs are retained for 90 days for security and debugging purposes.
  • You can delete your account and all associated data at any time.

7. Security Measures

We use modern security practices:

  • HTTPS for all traffic
  • Token encryption at rest
  • Strict API Key management
  • Internal access logs and alerts

No system is 100% secure, but we strive to protect your data at all levels.

8. Children’s Privacy

Our services are not intended for children under 13 (or under 16 in the EU). We do not knowingly collect personal data from minors. If you believe a minor has submitted data, contact us for deletion.

9. International Data Transfers

Data may be processed and stored on servers outside your country, including in the United States and EU, depending on infrastructure. We apply safeguards such as standard contractual clauses (SCCs) where required.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or dashboard notifications.

Last update: [Insert date]

11. Contact Us

For any privacy-related questions:

SocialConnect Legal Team
Email: support@social-connect.co
Website: https://www.socialconnectapi.com